Passport Services
IMPORTANT
- The Ministry of Home Affairs and Cultural Heritage through the Civil Registry Department began issuing e-passports on 18 January 2022. Click here to read the full announcement.
Passport Application Requirements
The applicant has to visit the Embassy in person for fingerprinting and authentication of documents. The appropriate forms will be issued to you upon your arrival.
Consular hours (hours where you can access services related to passports, visas, drivers licences, police clearance certificates)
Every Wednesday & Thursday
9:30am - 1pm
Appointments no longer required.
Applications will be received before 10am, closed on Canadian and Zimbabwean public holidays.
Masking and sanitizing required inside the embassy.
Application Process
The following original documents, plus clear photocopies, must be produced when applying for a passport:
- Passport (current or expired)
- National Identity Card (plastic, metal, or green paper NID with attached photo and printed NID number) – order of names should be as they appear on the NID and Birth Certificate; spellings have to be consistent throughout; if names are not in the order as they appear on the NID and Birth Certificate, applicant has to regularize by either changing the order of names on the NID and Birth Certificate (NID cards are only issued in Zimbabwe) – note: NID is required for all applicants 16 yrs and older.
- Birth Certificate (long version) – if you have a short birth certificate, you may obtain a long one by authorizing your relative in writing to obtain one for you through the Registrar of Births in Harare (send a copy of your short birth certificate)
- Two (2) passport colour photos (size 3,5 x 4,5 cm) – photo requirements: white background, appearance – black/dark grey/navy blue shirt/top/dress (no spaghetti straps), no eyeglasses, no jewelry, natural hair tied back, face front with both ears visible.
- Marriage Certificate/National Identity Card in married name/Divorce Order/Spouse’s Death Certificate (if applicable).
- Adoption Order (if applicable).
- Proof of Legal Guardianship (if applicable).
- Police report (for lost passport)
NB** In the event that the applicant does not have the original copy of the National I.D or Birth Certificate, forms are available for the application of duplicate copies.
If a child under 18 yrs is applying for a passport, Section 5 of the form must be completed by the parent – a legal guardian can also sign Section 5 if he/she can produce documentary proof of guardianship – a clear copy of the National ID or valid passport of the parent/legal guardian is required.
Once your forms have been processed and documents authenticated at the Embassy, everything will be returned to you. You must send your forms and other documentation to a relative in Zimbabwe preferably with the same last name, together with your current/expired passport (original). The relative will submit the forms to the passport office. Fees found below
When children turn 16 years of age, they should obtain National Identity Cards. These can only be issued by the Registrar General's Office in Zimbabwe and not at the embassy.
We recommend DHL or Federal Express for shipping your old and new passports from Zimbabwe to Canada. Customs requires that all passports be mailed to the Embassy only. Your relative may send them to:
Embassy of Zimbabwe
332 Somerset St West
Ottawa, ON K2P 0J9
Canada
(613) 695 3096
Your relative should be able to provide you with a tracking number given by DHL or Federal Express. Around the same time you expect your documents to arrive at the Embassy, send us a self-addressed, courier envelope, together with a cover note indicating that it is for your passports from Zimbabwe. We recommend a method with a tracking number, such as Express Mail from any Canada Post Office. Once we receive your passports and envelope, we will mail them to you.
Passport application forms expire 6 months from the date of completion. Ensure that your complete application package is received by the Passport Office in Harare before the forms expire.
If you have additional questions not covered by this supplement, call us at (613) 695 3096.
Fees
Payable to the Embassy:
CDN$100* (exact cash) Passport form and processing.
CDN$100* (exact cash) Authentication of drivers license.
*the embassy can only accept exact cash, cannot offer change or accept credit/debit card payments
Payable to the passport office:
US$ 260 (Processing will take 4-5 days).